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Ontario Investing in Infrastructure and Technology to Support New Emergency 9-1-1 Communications System

January 28, 2025


BACKGROUNDER

Ontario is investing nearly $60 million in telecommunications infrastructure to help municipalities and emergency response centres transition to a new emergency communications system known as Next Generation 9-1-1. The funding is part of the government’s $208 million investment to help emergency operators and dispatchers save more lives by transitioning to the enhanced Next Generation 9-1-1.

About Next Generation 9-1-1

To successfully transition to the Next Generation 9-1-1 network, significant technology and infrastructure upgrades are required. These upgrades include new telephony systems, call handling systems, internal network and cyber security infrastructure.

Once implemented, Next Generation 9-1-1 will enable voice, text messages and data to flow seamlessly from the public to 9-1-1 communications centres when emergency assistance is required. It will also give emergency operators and dispatchers the ability to identify the location of a call using GPS coordinates, resulting in a safer, faster, and more informed emergency response.

Funding Recipients

The following recipients will receive funding up to the maximum amount listed:

Barrie Police Service – $280,563

Belleville Police Services Board – $147,795

Chatham-Kent Police Services Board – $1,175,845

City of Barrie (Fire Service) – $555,207

City Of Brampton (Fire Service) – $1,125,503

City of Brantford (Police and Fire Services) – $967,502

City of Brockville (Police and Fire Services) – $162,048

City of Burlington (Fire Service) – $901,808

City of Guelph (Police and Fire Services) – $3,177,463

City of Hamilton (Police and Fire Services) – $2,522,432

City of Kawartha Lakes (Police Service) – $1,545,191

City of Kingston (Fire Service) – $303,526

City of Kitchener (Fire Service) – $466,950

City of London (Police and Fire Services) – $1,404,642

City of Niagara Falls (Fire Service) – $881,813

City of Orillia (Fire Service) – $816,121

City of Ottawa (Fire Service) – $1,079,091

City of Peterborough (Police and Fire Services) – $1,619,954

City of Richmond Hill (Fire Service) – $1,100,484

City of Sarnia (Police Service) – $2,250,224

City of Sault Ste. Marie (Police and Fire Services) – $660,449

City of St. Catharines (Fire Service) – $1,486,944

City of Toronto (Paramedic Services) – $1,174,760

City of Vaughan (Fire Service) – $1,254,054

City of Woodstock (Police Service) – $280,669

Cornwall Community Police Services Board – $481,006

Corporation of the City of Oshawa (Fire Service) – $2,475,745

Corporation of the City of Windsor (Police and Fire Services) – $993,810

Greater Sudbury Police Services Board – $1,073,284

Halton Regional Police Service – $2,671,250

Kingston Police Services Board – $574,072

Municipality of Strathroy-Caradoc (Police Service) – $1,550,720

Niagara Parks Commission (Police Service) – $146,074

North Bay Police Services Board – $1,292,124

Northern Communication Services Inc. – $501,163

Ottawa Police Service – $2,480,301

Owen Sound Police Services Board – $1,554,913

Quattra SCS Ltd. – $782,841

Regional Municipality of Durham (Police Service) – $1,025,053

Regional Municipality of Niagara (Police Service) – $1,942,038

Regional Municipality of York (Police Service) – $226,000

South Simcoe Police Service (Police Service) – $292,165

Stratford Police Services Board – $225,258

St. Thomas Fire Department (Fire Service) – $265,494

St. Thomas Police Service (Police Service) – $1,466,063

Thunder Bay Police Service (Police Service) – $488,700

Timmins Police Service Board – $693,496

Toronto Police Service (Police Service) – $1,553,425

Town of Gananoque (Police Service) – $491,389

Town of Hawkesbury (Fire Service) – $42,500

Town of LaSalle (Police Service) – $516,000

Town of Milton (Fire Service) – $2,371,930

Town of Smith Falls (Police and Fire Services) – $388,804

Town of Tillsonburg (Fire Service) – $1,214,561

Village of South River (Fire Service) – $229,961

Waterloo Regional Police Services Board – $2,090,270